(604) 273-8552

FAQs

Frequently Asked Questions

THE CAR YOU ARE GOING TO SCRAP

Do you pick up vehicles?
No. You must be able to drive your vehicle to the scrap yard.

How long do I have to scrap my vehicle?
You have 30 days from the day you get approved. Please note the procedures for customers who are purchasing EVs are different. The 5 Step Process is on our home page.

Do I scrap my car first, or claim my rebate first?
You have 30 days to both scrap a car and claim a rebate. This can be done in any order. Some rebates (e.g. bike and car) need to be purchased before you can make a claim so please check the instructions provided for each rebate or credit type. Please note the procedures for customers who are purchasing EVs are different. The 5 Step Process is on our home page.

What happens if I don’t scrap my vehicle within 30 days?
Your application will be automatically closed, and you will have to re-apply if you still wish to use our program. Please note that the continuous insurance requirement (up to the day you scrap the vehicle) is still in effect so if you remove the insurance, then re-apply to us 1 or 2 months later, your vehicle will no longer qualify. Also note, that you are only eligible for the rebates offered on the day of your application. Please note the procedures for customers who are purchasing EVs are different. The 5 Step Process is on our home page.

What happens if I have a lien on my vehicle?
Vehicles scrapped through our program cannot have any liens or other encumbrances registered against them. SCRAP-IT will not be held legally responsible for any vehicle that is scrapped where there is such an interest.

Can I scrap my vehicle if I am under 19 years of age?
Yes. Please contact our office to obtain a parental consent form by emailing us. The completed form will need to be submitted to us when you apply.

Should I leave my old vehicle at the dealership?
No. It is your responsibility to drive the vehicle you intend to scrap to an authorized scrap location.

Are there vehicles that don’t qualify?
Yes. We do not accept boats, trailers, RVs, motor homes or campers of any type. To donate one of these, please visit this website.

Can I remove parts from my vehicle before I scrap it?
No. Vehicles must be delivered to the scrap yard intact. You cannot remove tires, seats, steering wheels, batteries or any other parts prior to delivery to (or at) the scrap yard.

INSURANCE

How does the insurance thing work?
You must have a minimum of 6 months continuous insurance. You have to count 6 months from the day you apply to our program, BACKWARDS. In other words, the vehicle must be currently insured, and in driving condition the day you apply to our program. This applies to ALL rebates and/or credits offered.

ELECTRIC VEHICLE REBATE QUESTIONS

What are the procedures for purchasing an EV (new or used)?
The 5 step process can be found on our home page. Scroll down to the section called The 5 Steps to EV Ownership.

Should I let the sales person at the dealership apply to SCRAP-IT on my behalf?
No. We request that all applicants apply on their own behalf. If you allow a sales person to apply on your behalf SCRAP-IT will not be responsible or accountable for any problems, incorrect information, issues or concerns that arise as a result of this.

Can I buy a used electric vehicle from a participating New Car Dealer, and still be eligible for the EV program rebate?
Yes. Provided that (1) you purchased the used EV from a participating dealer; and, (2) the EV has not already received a rebate under our program. See the question below related to “double-dipping.”

Do out of province/country vehicles qualify? Can I purchase an electric vehicle from Alberta, Washington or California?
No. The vehicle must be purchased from a participating dealership, in BC by a resident of BC. If a participating dealership has legally imported a vehicle from the US for sale in Canada then it will qualify.

Is there a limit to the number of EV rebates that any one person, business or organization can receive?
Yes. There is a maximum 1 rebate per person (or business, or organization), per scrapped vehicle.

Is there a rebate available for converting a vehicle to electric?
No. Aftermarket conversions are not eligible for the EV Program.

Do PHEV (Plug-in Hybrids) or Hybrids qualify for your program?
Unfortunately we do not offer any rebates for PHEV (Plug-in Hybrid) or hybrid vehicles. The EV rebate we currently offer is for BEV (Battery Electric Vehicles) only. Please visit our List of Qualifying EVs page. If the vehicle you’re looking to purchase is not on this page, then it will not qualify for a rebate with us. Many PHEV vehicles qualify for the CEVforBC point-of-sale discount, please check their website for more information.

Double-dipping. Can a vehicle receive more than one (1) rebate?
No. There is a maximum one (1) rebate per EV vehicle.

An EV can only receive one rebate from our program. In other words, once an EV claim has been made by a SCRAP-IT customer for a particular vehicle, it cannot be resold and THEN claimed by a second SCRAP-IT customer where a second rebate is claimed.

EXAMPLE:  A SCRAP-IT customer scraps their car and submits a claim for a used, 2014 Nissan Leaf. They receive a $3,000 rebate. They later trade in that 2014 Nissan Leaf at a participating dealership and purchase a new EV. The 2014 Nissan Leaf is now being sold as a used EV by the dealership. That 2014 Nissan Leaf has already been the subject of a SCRAP-IT transaction where a rebate was issued. Therefore, that 2014 Nissan Leaf is not eligible for our program, or any future rebates.

This applies to both NEW and USED EV rebates.

FINANCIAL

How do I find my EFT bank information?
You should be able to find it by logging into your online bank account. Click here to see examples from a few different banks. Most banks have similar features. If yours does not, please contact your branch.

How will I get my rebate payment?
All rebate-based payments (new or used electric vehicles, cash, e-bikes, non-qualifiers) are made by EFT (electronic funds transfer) directly from us, to you. You will provide your EFT information when applying to our program, this will include (1) institution number, (2) routing number, and (3) bank account number.

How long does it take to get an EFT?
EFTs are not processed until we receive both your complete claim, and the scrap verification data from the scrap location you chose. Our service standard for processing EFTs is 2-3 weeks (for vehicles scrapped in the lower mainland or on Vancouver Island), 2-4 weeks for vehicles scrapped outside the lower mainland.

What if I don’t receive my EFT?
If you have not received your EFT from us within the service standards identified above, you must contact us by phone or email and advise us accordingly.

Why did you decide to stop issuing cheques and pay customers by EFT?
We changed our process for a number of reasons, (1) many of our customers asked for this option or asked us why it wasn’t an option in the past, (2) customers are paid much faster, (3) statistically, EFTs are much safer for customers, (4) no interruptions due to Canada Post and/or postal strikes, (5) no need to update your mailing address with us if you move, (6) no more cheques lost in the mail, (7) cheques are made from trees, we like trees!

OTHER

Are you a government program?
No, SCRAP-IT is a not-for-profit independent society which relies on private funding, grants and contributions from a variety of sources as well as program partners in order to offer rebates to customers.

Do your rebatess change?
Yes. SCRAP-IT is a not-for-profit society and does not have a continuous funding source. As a result, rebates/credits offered are subject to change at any time, as they are directly linked to available funding.

Will I get a warning if rebates change?
No, you will not get a warning. However, if you applied to our program, the rebates offered on the day you applied, will be the rebate you will be entitled to, without question. When you click “submit,” your application goes straight into our database so we will always know when you applied and what rebates we offered at that time.

Who is SCRAP-IT?
The BC SCRAP-IT Program Society is a not-for-profit society registered in the province of BC, “doing business as” SCRAP-IT®.