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FAQs



FAQ Question Mark



Do you pick up vehicles?
No. You must be able to drive your vehicle to the scrap yard.

How long do I have to scrap my vehicle?
You have 30 days from the day you get approved. If you are purchasing an electric vehicle, and will have to wait for the vehicle to be delivered. Please contact us for an extension.

Do I scrap my car first, or claim my incentive first?
You have 30 days to both scrap a car and claim an incentive. This can be done in any order. Some incentives (e.g. bike and car) need to be purchased before you can make a claim so please check the instructions provided for each incentive type.

How does the insurance thing work?
You must have a minimum of 6 months continuous insurance. You have to count 6 months from the day you apply to our program, BACKWARDS. In other words, the vehicle must be currently insured, and in driving condition the day you apply.

What happens if I don’t scrap my vehicle within 30 days?
Your application will be automatically closed, and you will have to re-apply if you still wish to use our program. Please note that the continuous insurance requirement (up to the day you scrap the vehicle) is still in effect so if you remove the insurance, then re-apply to us 1 or 2 months later, your vehicle will no longer qualify. Also note, that you are only eligible for the incentives offered on the day of your application.

What happens if I have a lien on my vehicle?
Vehicles scrapped through our program cannot have any liens or other encumbrances registered against them. SCRAP-IT will not be held legally responsible for any vehicle that is scrapped where there is such an interest.

Are you a government program?
No, SCRAP-IT is a not-for-profit independent society which relies on grants and contributions from both government and program partners in order to offer incentives to customers.

How many vehicles can I scrap through your program?
Please contact us if you intend to scrap more than 3 vehicles through our regular program. The EV program currently does not have a limit.

Do your incentives change?
Yes. SCRAP-IT is a not-for-profit society and does not have a continuous funding source. As a result, incentives offered are subject to change at any time, as they are directly linked to available funding.

Will I get a warning if incentives change?
No, you will not get a warning. However, if you applied to our program, the incentives offered on the day you applied, will be the incentives you will be entitled to, without question. When you click “submit,” your application goes straight into our database so we will always know when you applied and what incentives we offered at that time.

Can I scrap my vehicle if I am under 19 years of age?
Yes. Please contact our office to obtain a parental consent form by emailing us. The completed form will need to be submitted to us when you apply.

Are there vehicles that don’t qualify?
Yes. We do not accept boats, trailers, RVs, motor homes or campers of any type. To donate one of these, please visit this website.

Are there policies that are specific to each incentive type?
Yes. Please scroll through our policies page until you see the section that pertains to your specific incentive choice.

Where can I find your privacy policy?
You can find our privacy policy here.

VEHICLE INCENTIVE QUESTIONS

Can I purchase/lease a new/replacement vehicle BEFORE I apply to your program?
Yes. HOWEVER, you MUST complete a Form B at the dealership AND you must apply to our program WITHIN 10 DAYS of the purchase of the new/replacement vehicle. The date on the top of the Motor Vehicle Purchase Agreement issued by the dealership will be the date used for the purposes of calculating the 10 days. There are NO exceptions to this rule. If your dealership is not able to provide you with a copy of FORM B please email us, and we will send you one directly.

Should I leave my old vehicle at the dealership?
No. It is your responsibility to drive the vehicle you intend to scrap to an authorized scrap location.

Should I let the sales person at the dealership apply on my behalf?
No. We request that all applicants apply on their own behalf. If you allow a sales person to apply on your behalf SCRAP-IT will not be responsible or accountable for any problems, incorrect information, issues or concerns that arise as a result of this.

FINANCIAL QUESTIONS

How long does it take to get my cheque?
Our service standard for delivery of the cheque to customers who scrap their vehicles in the lower mainland is 4-6 weeks. For customers who scrap their vehicles outside the lower mainland the service standard is 4-8 weeks. This time period STARTS once we have received your complete claim.