(604) 273-8552

Electric Bike Claim





STEP #1 – SCRAP YOUR VEHICLE

  • If you have already scrapped your car, go to Step #2
  • CLICK HERE for a list of Authorized Scrap Dealer Locations.
  • When you go to scrap your car, bring your Approval Letter/Email and your Owner’s Certificate of Insurance. (Note: It must be the original document, photocopies are not accepted. If you cannot locate this document, please stop by any Autoplan broker. You will need to purchase an original copy. A small fee will be charged for this service).
  • The authorized scrap dealer will endorse your Approval Letter /Email and provide you with a copy of a completed Transfer/Tax Form. Keep these documents for your records.
  • The registered owner(s) of the vehicle must be the person(s) who drop off the vehicle (Note: All registered owners must be present).


STEP #2 – COMPLETE THE CLAIM FORM BELOW

  • Please ensure you have the required documentation to submit a claim. You will need a POS debit, credit or cash register receipt, AND a receipt which includes your name. The electric bike retailer will print this type of receipt for you.
  • We double-check all receipts by calling our e-bike retailers to confirm the purchase.
  • Complete the claim form below and click submit, please have the following ready to upload:
    • A scanned copy or a picture/photo of both your POS debit/credit/cash register receipt AND a receipt that includes your name (scans/photos must be clear and legible).
    • Alternatively you can mail us the original receipts described above. Our mailing address can be found on our CONTACT US page. If you mail us original receipts, we will not return them to you. If you wish to keep your original receipts, please submit electronic copies.


STEP #3 – WAIT FOR YOUR CHEQUE

  • Once we are able to confirm (via the scrap yard) that your vehicle has been scrapped, and
  • We have received the purchase receipts from you, and verified them, we will process your claim.
  • Our service standard for cars scrapped in the lower mainland is 4 weeks, and 6 weeks for cars scrapped outside the lower mainland.

 

ELECTRIC BIKE CLAIM FORM

FILE UPLOAD

File Upload
Drag and drop eBike Receipts here or click to upload Choose File
Maximum upload size: 10MB

AGREEMENTS