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Electric Bike Claim

STEP #1 – SCRAP YOUR VEHICLE

  • If you have already scrapped your car, go to Step #2

STEP #2 – COMPLETE THE CLAIM FORM BELOW

  • Please ensure you have the required documentation to submit a claim. You will need a POS debit, credit or cash register receipt, AND a receipt which includes your name. The electric bike retailer will print this type of receipt for you.
  • We double-check all receipts by calling our e-bike retailers to confirm the purchase.
  • Complete the claim form below and click submit, please have the following ready to upload: A scanned copy or a picture/photo of both your POS debit/credit/cash register receipt AND a receipt that includes your name (scans/photos must be clear and legible).
  • Please do not mail us original receipts.

STEP #3 – WAIT FOR YOUR EFT

  • Once we are able to confirm (via the scrap yard) that your vehicle has been scrapped, and
  • We have received the purchase receipts from you, and verified them, we will process your claim.
  • Our service standard for processing EFTs is approximately 2 weeks.

ELECTRIC BIKE CLAIM FORM

FILE UPLOAD

Maximum file size: 10MB

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